Because of longer than normal delivery times from our shipping carriers, we have temporarily suspended offering upgraded shipping options. We continue to ship via USPS and UPS and our warehouse in Los Angeles, California is processing orders as they come in. You should continue to expect delivery in 1-5 business days from when you place your order.
In order to ensure the safety of our shipping team, we will only be issuing refunds for manufacturers defects and will not accept any return shipments back to us until our operations return to normal. As always, I believe in 100% satisfaction guaranteed so never hesitate to reach out to us or e-mail me directly with any issues firstname.lastname@example.org.
I thank you for continuing to trust us to handle all your balloon needs. We look forward to all the celebrations to come, especially as we look towards the day when this is all behind us. Wishing you and your family, employees and customers the best as we get through this!