2-3 business days is our average delivery time. We ship from our balloon warehouses in Los Angeles and the New York City area. Most orders are currently shipped via the USPS. Once your ordered is shipped you'll receive your tracking link.
FREQUENTLY ASKED QUESTIONS
You should have received a USPS Tracking Number to your email. You can track the package by clicking on the link in your email or going directly to USPS. If you have not received your tracking number or have lost it, don't panic! Send us an email firstname.lastname@example.org and we'll track it down and send it to you.
Shipping is free with all orders over $250! Really, it is. We'll send it quickly your way. Orders placed before 12pm PST will ship out same day and most large metropolitan areas across the US will receive orders in 2 business days. If your order is less than $250, the same fast shipping is just $7.99. If you need it faster than the 2-5 business days it may take, you can upgrade to Priority Mail for a flat rate of $9.99 on your entire order.
Yes! We ship to over 200 countries across the globe. Enter your address at shipping and you will see our fast and competitive shipping rates.
E-mail us right away at email@example.com and we'll get right back to youWe're really good at solving balloon problems.
Email us at firstname.lastname@example.org, or call us at 323-523-5446 to get setup as a wholesaler.
No problem. We handle custom orders large and small. Let us know what you're dreaming of and we'll make it happen. Just email us at email@example.com
We are in Los Angeles, California, but we ship all over the world. For inquiries regarding last minute local sales and delivery email us at firstname.lastname@example.org or call us at 323-523-5446
The majority of the balloons we sell are manufactured right here in the United States We are proud to be a distributor of the world's largest balloon manufacturers including Qualatex, Anagram, Betallic, Northstar, ConverUSA, and Unique. Using the highest quality manufacturing techniques, we are able to deliver some of the most creative balloon designs. Our balloons are certified to meet all American and European toy safety regulations including EN-71, ASTM963, CE, REACH.
If it's not in our product collection, we may be able to add it to your order, or add in to our inventory for any future orders. Send us an email with your balloon needs to email@example.com and we'll try to help you out.
Our large helium letters and numbers require approximately 1.5 cubic feet of helium per letter or number. This also applies to our large heart balloons, rainbow, palm tree and diamond ring balloons. Small letter and number balloons are air-fill only balloons. They cannot be filled with helium as they will not float due to their design.
All our Letter and Number balloons have built in tabs to hang your balloons. We recommend air filling them because it's easier to control the look of your balloons, but you can inflate the large letters and numbers with helium if you desire. To inflate, simply slide the opening of the balloon tab onto the nozzle of the pump or tank until the fit is tight. The nozzle with go into the circular opening and underneath the clear plastic layer that has arrows directing the direction of the nozzle. If you have trouble, it will help to pump once or twice to allow the air to start inflating. Inflate until the balloon appears full, but be careful to not over-inflate, as this may cause the balloon to pop. Once full, slide the nozzle out and the balloon will automatically self-seal.
Don't panic! A few of our uninflated letter balloons will look different uninflated than with air in them. For example the letter O inflated may appear like the letter U. The letter B without air will look like the letter G. If you air fill them and it's wrong, then contact us right away!